7-Day Money-Back Guarantee

At Pattern Forge (by HQAIM), we stand behind the quality and utility of our Enterprise System Prompts. We want you to be completely satisfied with your purchase. If you find that our systems do not perform as described or do not provide value to your workflow, you are eligible for a full refund within 7 days of your original purchase date.

Nature of Digital Products

Please acknowledge that Pattern Forge products are digital assets (Information Products) delivered instantly via download or secure access. Unlike physical goods, they cannot be "returned" in the traditional sense. However, we offer this guarantee to build trust and ensure you feel safe investing in our systems.

Eligibility Conditions

• Your refund request must be submitted within 7 calendar days of your purchase.
• You must provide your Order ID or the email address used at checkout.
• We appreciate (but do not strictly require) brief feedback on why the product did not meet your expectations, as this helps us improve.

Fair Use & Abuse Policy

To protect our intellectual property and prevent abuse of this policy, we reserve the right to deny refunds in cases where:

• A user has downloaded/accessed a significant portion of the vault (bulk downloading) immediately prior to requesting a refund.
• There is evidence of the prompts being re-sold or shared publicly in violation of our Terms of Service.
• Multiple refund requests have been made by the same customer for the same or similar products over a short period.

Access Revocation

Upon processing a refund, your license to use the Pattern Forge systems will be revoked immediately. Your account access will be terminated, and you must delete any local copies of the prompts or materials you have downloaded.